Frequently Asked Questions

OCR (Optical Character Recognition) converts images and scanned PDFs into editable text. Textualiza AI combines OCR with artificial intelligence to extract data with over 99% accuracy — even from low-quality documents, stamps, or handwriting. Learn more about our Intelligent OCR.

We process contracts, IDs, proof of address, medical exam reports, property registrations, medical prescriptions, vehicle documents, deeds, and much more. We accept PDF, JPG, PNG, TIFF, Word, and Excel — over 20 formats. See all features.

Yes. Our AI models recognize handwritten text (ICR) in forms, medical prescriptions, and notes. Accuracy depends on legibility, but the system automatically pre-processes images to improve quality before extraction.

We achieve over 99% accuracy on well-scanned documents. Even on documents with noise, stamps, or folds, AI applies automatic corrections to maintain extraction quality. See OCR in action.

Yes. Textualiza AI recognizes text in Portuguese, English, Spanish, French, German, and other languages. The system automatically detects the language and applies the correct model.

After OCR, AI models analyze the text and extract specific fields — names, dates, amounts, clauses, tables. You receive the data organized and ready to use in your system. Learn about Data Structuring.

JSON, Excel (.xlsx), CSV, and HTML tables. You can export through the dashboard or receive data directly via API in your preferred format.

Yes. You define which fields you want to extract from each document type — the system learns the pattern and applies it automatically to future documents. Works for contracts, registration forms, reports, and any document with a recurring structure.

Executive reports, document summaries, product descriptions, return notices, data analyses, and more. You define the template and AI generates the text. See Content Generation.

Yes. The platform lets you define templates, vocabulary, tone of voice, and formatting rules. Generated content follows your company's identity. We recommend a quick review before publishing.

Yes. We follow LGPD (Brazil's General Data Protection Law) guidelines. Documents are processed with AES-256 encryption, stored on secure servers in Brazil, and can be deleted at any time by your team. Read our Privacy Policy.

We use AES-256 encryption in transit and at rest, OAuth 2.0 authentication with 2FA, daily backups, and complete audit logs. The infrastructure follows ISO 27001 standards.

Yes. You have full control over your data. You can delete documents individually or in bulk through the dashboard. Deletion is permanent and irreversible — we do not keep copies after removal.

Yes. Textualiza AI offers a complete REST API with detailed documentation. You send the document via API, receive the extracted data in JSON, and integrate with your ERP, CRM, or any system. See the API documentation.

Yes. You set up a callback URL and Textualiza AI automatically notifies your system when document processing is complete. Ideal for asynchronous workflows and batch processing.

Limits depend on your plan. The free plan lets you test with initial credits. Paid plans have scalable limits and can be customized for high-volume operations. See plans.

Yes. When you create your account, you get R$50 in credits to test all features — no credit card required. Create your free account.

You purchase credits and spend as you go. Each feature (OCR, structuring, generation) has a cost per page processed. No mandatory monthly subscription — pay only for what you use. See detailed pricing.

Yes. There are no loyalty contracts, penalties, or minimum periods. Your unused credits remain available if you decide to come back later.

Less than 2 minutes. Create your account, upload your first document, and see the extracted data. No installation needed — it works right in your browser. Get started now.

No. The dashboard is visual and intuitive — just upload and configure the fields you want to extract. The API is for those who want to integrate with other systems, but it's not required.

If your team deals with paper documents, PDFs, or images and needs to extract data from them, Textualiza has you covered. We serve law firms, HR departments, finance, healthcare, notary offices, government, and more.